Welcome to O3 Facilities Management Ltd. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website or engaging in our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.

1. Introduction
O3 Facilities Management Ltd (“we,” “us,” or “our”) provides professional security and cleaning services across the UK. These Terms apply to all visitors and users of our website and clients who request or use our services. We reserve the right to update or change these Terms at any time, and it is your responsibility to review them periodically.

2. Services Provided
We offer a range of services, including but not limited to:

• Manned Guarding
• Mobile Patrols
• Access Control
• Key Holding
• Dog Handling
• Static and Retail Security
• Commercial, Industrial, and Residential Cleaning

Our services are available to both businesses and individuals across the UK. The specific details of the services you request will be agreed upon in your service contract with us.

3. Service Availability
We strive to provide services at the time and location requested, but availability may vary based on factors such as scheduling, geographic location, and resource availability. We will make reasonable efforts to fulfill your service request and notify you of any changes.

4. Client Responsibilities
To ensure the successful delivery of services, you agree to provide us with accurate and complete information regarding the scope of work, access requirements, and any other relevant details necessary to perform the requested services. You also agree to cooperate with our staff and comply with any reasonable instructions provided by our team.

5. Payment Terms
Payments for services are due as per the terms outlined in your service contract. Failure to make timely payments may result in delayed services or suspension of services. We accept payment via bank transfer, credit card, or other agreed-upon methods.

6. Pricing
Our pricing is subject to change based on the scope of services and market conditions. Any changes to pricing will be communicated in advance. We offer competitive pricing, and any discounts or special offers will be stated in your service agreement.

7. Confidentiality
We respect the privacy and confidentiality of your information. We will not disclose any confidential information shared with us in the course of our business relationship unless required by law or as necessary to perform our services.

8. Limitation of Liability
O3 Facilities Management Ltd is committed to providing high-quality services, but we do not accept liability for any loss or damage caused by unforeseen circumstances or events beyond our control, including but not limited to natural disasters, theft, or vandalism. Our liability for any claim related to the services provided is limited to the value of the service contract.

9. Health and Safety
We adhere to all relevant health and safety regulations when providing our services. You are responsible for ensuring that the work environment is safe for our staff and that any necessary safety measures are in place to protect both our team and your property.

10. Termination of Services
Either party may terminate the service contract at any time, subject to the terms outlined in the agreement. You may be required to provide notice before termination, and any outstanding payments must be settled at the time of cancellation.

11. Intellectual Property
All content on our website, including but not limited to text, images, logos, and trademarks, is owned by O3 Facilities Management Ltd or its licensors. You may not use, modify, or distribute any content from our website without prior written permission.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

13. Force Majeure
O3 Facilities Management Ltd will not be held liable for failure to perform any obligations under these Terms if such failure is caused by events beyond our control, including but not limited to strikes, lockouts, civil disturbances, or natural disasters.

14. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:

O3 Facilities Management Ltd
9 Highfield St, Leicester LE2 1AB, United Kingdom
Email: Info@o3fm.uk
Phone: +44 7774 765332

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.