At O3 Facilities Management Ltd, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal data we collect, how we use it, and the security measures we take to protect it. By using our services or interacting with our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect:

We collect personal information that you provide to us directly, including but not limited to your name, email address, phone number, and company details. We may also gather additional data such as service preferences or feedback. Additionally, when you visit our website, we may collect non-personal data automatically using cookies and other tracking technologies, such as your IP address and browser type.

2. How We Use Your Information:

The information we collect helps us provide you with the best possible service. We may use your personal data to:
– Provide and manage the services you request
– Communicate with you regarding your inquiries or service updates
– Improve and personalize our website and services
– Respond to your feedback, comments, and inquiries
– Process payments for services
– Comply with legal obligations

We may also use your data to send promotional materials or newsletters if you have opted in to receive such communication. You can unsubscribe at any time.

3. Sharing Your Information

We value your privacy and will not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers who help us deliver our services (e.g., payment processors, IT support). These parties are obligated to handle your data securely and are prohibited from using it for any purpose other than to perform services for O3 Facilities Management Ltd.

We may also disclose your personal information if required by law or to protect our rights, property, or safety or the rights, property, and safety of others.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. These measures include encryption, firewalls, and secure data storage. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we will do our best to protect it.

5.Your Rights

As a data subject, you have certain rights regarding your personal information, including the right to:
– Access the data we hold about you
– Correct any inaccuracies in your personal data
– Request the deletion of your personal information
– Object to the processing of your data for certain purposes

If you wish to exercise any of these rights or have questions about the data we hold, please contact us using the details provided below. We will respond to your request promptly and in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain parts of our website.

We also use analytics tools, such as Google Analytics, to track website usage and improve our services. These tools collect anonymous data regarding your interactions with our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

O3 Facilities Management Ltd

• 9 Highfield St, Leicester LE2 1AB, United Kingdom
• Info@o3fm.uk
• Phone: +44 7774 765332

We are committed to ensuring your privacy and are happy to assist with any inquiries you may have regarding your personal data.